Commanded the floor operations akin to running an independent business, ensuring peak performance andservice excellence.
-Championed lead generation and sales of serviced and virtual offices via phone, online channels, andpersonal connections.
-Orchestrated financial oversight with hands-on management of the monthly P&L statement.
-Stewarded a vast portfolio, managing relations with 25+ office clients and hundreds of virtual accounts, bothdomestic and international.
-Oversaw comprehensive marketing endeavors, including print and digital campaigns to enhance floorvisibility and demand.
-Fielded inquiries and drove sales conversions for serviced and virtual offices via telephonic engagements.
-Delivered superior customer service, ensuring post-sale satisfaction and loyalty.
-Led and motivated the floor team, fostering a cohesive and results-driven environment.
-Ensured timely collection of monthly payments, with diligent follow-ups to maintain financial health.
-Upheld the prestigious Servcorp standard on the floor, necessitating daily liaisons with global vendors,suppliers, and peers.
-Initiated and hosted quarterly networking events, fostering collaboration and camaraderie among diverseclients.
-Seamlessly integrated various IT platforms into operations, including CRM, online sales tools, and officemanagement systems.